There was an article in the Danish newspaper Politiken's monday edition, I'd like to read. Politiken online allows you to read the newspaper in PDF, if you are a subscriber. If you dont subscribe to the newspaper the day in question, you can buy this day's edition via a creditcard payment and read it immediately after (so I finally figured out after reading the print in small after having wondered for a long time why I only got the friday to sunday pdfs).

So this is what I tried earlier today. I place my order for yesterdays paper (Monday), pay up, and get a login-number which is even automatically transferred to the login field. I press the enter-field and get the sunday newspaper. I think it is probably a mistake and wait for the promised mail to arrive with the login-number. The mail says I have ordered the monday newspaper and gives me the login-number I just tried. I try it again. I get the sunday newspaper. I call the subscription service. The woman I get on the phone after waiting for approx 3 min. tells me that she cant do anything about it, but she will try to talk to the right people, and get back to me, perhaps later today or tomorrow. I tell her that my intention was to read the paper today. She asks me for my phone number and promise me they will get back sometime...Something like a small hour passes. The phone calls. Another woman from Politiken tells me that she cant do anything about the mistake but they are working on it, and she hopes to get through to the tech guys soon. They will send me an email with the right login for the monday paper later. She hangs up. Another 15 min passes, and I get an kind email from a guy at Politiken, telling me that my login has now been corrected, so I can get my sunday paper. He refers to an email from the woman at Politiken I just talked to, telling him to allow me to get access to the monday paper...I log in, and obviously still get the sunday paper. I send a mail to the guy, telling him that I would REALLY like the MONDAY login. I wait a little while and dont hear anything. So I send an email to the woman cc'ed on his mail. Now, while writing this, I just got an email with the correct login. It's taken 85 minutes, a phone call and 2 e-mails to get to read the monday paper online. I surely hope it's a bug and not a feature ;)!

[I should say that the subscriper pdf-function worked fine while I was in the US. It was a great way to read a Danish SUNDAY newspaper, when you couldnt get it in print)
# posted by Lisbeth at: 13:45